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Shipping policy

Dated 31/08/2026

  • Mango & Seasonal Fruit Shipping Policy

  • Thank you for choosing our fresh fruit delivery service. We harvest our fruits at peak ripeness and ship them directly from our orchards to your doorstep twice a week based on availability.

  • Shipping Schedule

    • Delivery Days: We deliver every Tuesday and Friday.

    • Order Cut-off Times: 

      • Order by Sunday at 11:59 PM for Tuesday delivery. 

      • Order by Wednesday at 11:59 PM for Friday delivery.

  • Late Orders: Orders placed after the cut-off move to the next shipping cycle.

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  • Nationwide Delivery & Rates

    • Pan-India Coverage: We ship to most pin codes across India.  We may cancel the shipment if it is taking longer time refund.

    • Calculated Shipping: Rates are calculated at checkout based on distance and total package weight.

    • Address Restrictions: We do not deliver to P.O. Boxes or military addresses (APO/FPO).

    • Delivery Partner: We use premium, express couriers to minimize transit time.

  • Packaging & Freshness Assurance

    • Transit Protection: Fruits are individually sleeved and packed in ventilated, sturdy boxes.

    • Ripeness Guide: Mangoes and seasonal fruits are picked slightly firm to prevent transit bruising.​

  • Delivery Tracking & Receipt

    • Live Tracking: You will receive a WhatsApp/SMS and email notification with a tracking link upon dispatch.  Same can be checked after login to the account on website.

  • Immediate Unboxing: Perishable items require immediate attention; please open the box right after delivery.

  • Delay Disclaimer: Deliveries to remote locations or during extreme weather may experience minor delays. We will not be responsible for unexpected delay by the carrier.  Please check with us before ordering if you are ordering from remote places.

  • Damage & Spoilage Policy

    • Freshness Guarantee: We ensure only premium-quality fruits leave our facility.

    • 24-Hour Claim Window: Report transit damage or spoilage within 24 hours of delivery.

    • Proof Required:  WhatsApp +919912340404 with your order number and clear photos/videos of the damaged fruit within 24 hrs of receipt.  Final decision will with AR4Fresh Team to decide external damages.

    • Resolution: Valid claims will be resolved via a replacement in your next cycle or a refund.

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